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Case studies/Sunnyside Randolph
Breakfast & brunch · Randolph, MA

Sunnyside Randolph.

A Randolph breakfast and brunch spot running direct online ordering on their own domain, with POS-synced pickup and loyalty across every visit.

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14 days
From signup to live storefront
0%
Per-order commission
1 wallet
Loyalty across pickup + in-store
100%
Guest data owned by the restaurant
The challenge

What Sunnyside Randolph was up against.

Sunnyside built a loyal weekend brunch crowd, but every digital order was routed through marketplaces that charged double-digit commissions and hid customer data behind their checkout. Reaching the same guest twice meant paying for the introduction again.

  • Marketplace commissions on the busiest tickets
  • Guest data locked behind third-party checkouts
  • No direct line to last week's regulars
The Servestack stack

How we shipped a direct channel for Sunnyside Randolph.

Servestack ships Sunnyside a branded ordering site on sunnysiderandolph.com, two-way POS sync for pickup, SMS marketing for the regulars, and a single loyalty wallet that follows the customer from in-store to online. Every guest is theirs to keep.

  • Branded ordering on sunnysiderandolph.com
  • Two-way POS sync to the kitchen
  • Pickup + delivery in one cart
  • Loyalty and SMS marketing built in
“We finally have a checkout that looks like us, not a marketplace. The reorder rate on our domain is in a different league.”— Owner, Sunnyside Randolph
Visit Sunnyside RandolphLaunched Q1 2026 · sunnysiderandolph.com

Launch a direct channel like Sunnyside Randolph.

Greater Boston restaurants — book a demo and we'll have your storefront live in under two weeks.

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